FAQs
How do you ensure the food is properly cooked?
All of our food is cooked in accordance with rigorous food safety standards. Cooking time vary depending on the product.
What is your delivery number?
OPTP delivery number is 111-11-OPTP (6787)
How much are your delivery charges?
Our delivery charges are Rs.99
What is the order delivery time?
The estimated order delivery time is 45 minutes.
What are your delivery timings?
Our standard delivery timings are from 12.00 pm to 2.00 am (Monday to Sunday) at selected stores. However please call us at 111-11-6787 to verify delivery to your location at the select time.
What is your minimum order for delivery?
There is no Minimum Order price or quantity for Delivery.
How can I verify my delivery Location?
Please call 111-11-6787 to confirm delivery to your exact location.
How can I acquire the OPTP franchise?
Please fill a franchise form at www.optp.pk/franchise
Can anyone get more than one OPTP Franchise?
OPTP’s is an equal opportunity franchiser by choice. OPTP’s is seeking individuals who are capable of operating multiple locations. Candidates who have successfully operated multiple businesses may be suited to operating several OPTP’s franchises.
How do you carry out checks on your restaurants?
We regularly carry out surprise inspections to ensure all our restaurants meet OPTP standards of excellence.
How online order payments refunds are processed?
Our refund policy varies from case to case. For card payments, If required, the refunds are processed between 10-15 working days.
Adding Delivery/Pickup location
You can browse the entire menu without entering your location but once you proceed to add a product into cart, the website will require you to enter your location to confirm the nearest outlet to ensure a smooth delivery process.
